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The original was posted on /r/framework by /u/Evening_Werewolf_703 on 2026-07-19 10:31:24+00:00.
I’m in a very late batch for the Framework 13 Pro and really feeling it. I know that, statistically, the number of people with BIOS issues, Sleep issues or Battery issues is a bit anomalous; there are always bad batches or hardware revisions that malfunction or are defective, but is a 1 year warranty good enough?
It seems like a lot of these issues are AMD related, unless I’m reading into things incorrectly? My last laptop was an AMD R7 3700u and I wasn’t exactly thrilled with it, so I’m going Intel Panther Lake this time. I feel like they tend to be the most power efficient and battery efficient and that’s what I want.
Anyway,… It just seems like despite the ‘Right to Repair’ ethos, being a small company means that, while they’re highly repairable and modular – lots of captive screws, QR codes and repair guides – that quite a few things seem to slip through the cracks QA wise? One would hope that a 3 year warranty isn’t necessary on a “Right to Repair” laptop – but it sounds as if replacing the mainboard isn’t entirely uncommon, and various issues seem to pop up in both the short term and long-term?
For example, a BIOS update is something I’d like to do, but if it breaks the entire system, what then? I know the mantra, “Don’t fix what isn’t broken,” but the entire selling point of Framework is Right to Repair, Modularity and Upgradability – and having software malfunctions on a laptop’s foundation seems like a really orange flag?
Anyway, I apologize, I’m not trying to upset anyone, I’m just trying to determine whether purchasing a 3 year warranty is the right call or if I’d be relatively safe with an Intel-based 13 Pro come end of the year because there’s a lingering sense of insecurity… like the reviews will probably be great, but 6 months later…? It’s just a little scary and gives me some apprehension.